Shipping & Returns

Shipping Policy:

If you have ordered a print or a non-framed item, expect 5-7 business days before it ships.

If your order includes a framed piece, please allow 7-10 business days before it ships.

Then please allow an additional 1-5 business days for FedEx to deliver it to you, from Utah. When your order ships you will receive an automated email with your FedEx tracking number. Smaller orders may be shipped through USPS.

If you choose the 2 Day FedEx shipping option, please allow 5-10 business days to create the product before it ships.

Please contact 801-319-7219 or mcnaughtonfineartco@gmail.com to see if we are able to accommodate your deadline.

 

Return Policy:

McNaughton Fine Art Company (MFA)

All Internet orders have 10 business days from time of delivery to inform MFA then return the product in order to issue a refund. The product must be returned undamaged. Preferably use FedEx or UPS and get insurance in case the order is damaged on the return; therefore, a claim can be filed to refund your money if needed.

If the purchase was a custom order, which is defined as anything framed or a canvas print, we will also deduct a 20% restocking fee to recover our cost of additional inventory.  (This does not apply to Facebook Specials, or other items marked as a special offer.) We believe our return policy is fair and we strive to serve our customers with full honesty and integrity.  If there are any questions regarding our return policy, please contact us at 801-319-7219.

We appreciate your business and hope you will enjoy the artwork!

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